Job Description

Our Order Pickers play an important part in meeting our West Music Vision of Encouraging people of all ages and abilities to: Play now. Play for life. Order Pickers are responsible for picking, packing and shipping outbound customer orders, counting and moving inventory, and safely operating material handling equipment including powered industrial trucks.

Our Order Pickers provide the best customer experience by filling orders in a timely manner while meeting high accuracy performance standards. A successful Order Picker follows directions and meets expectations in the areas of attendance, safety, accuracy, productivity, and output.

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned as business needs dictate:

• Order Picking: Ensure customer orders are picked, packed, and shipped completely and correctly.
• Outbound Freight: Ensure customer orders including both parcel and palletized shipments are loaded correctly and completely.
• Inbound Freight:
  • Unload and palletize deliveries including the contents of overseas containers. Handle items carefully and safely to prevent bodily injury and property damage.
• Equipment:
  • Operate shrink-wrap machine and cardboard baler safely.
  • Maintain equipment in a clean, neat, and orderly way.
  • Operate equipment safely and productively. Comply with OSHA standards.
• Inventory:
  • Handle inventory accurately and safely to prevent loss and damage.
  • Assist in counting and moving inventory including replenishing bin contents.
  • Ensure accurate inventory records by tracking lot and serial numbers correctly.
• Other Duties:
  • Clean and organize both the inside and outside of the Fulfillment Center as directed.
  • Other duties may be assigned as business needs dictate.

Education, Experience & Qualifications

Required Qualifications:

• Must be able to stand and walk up to at least 8 hours per scheduled work shift.
• Must be able to bend, squat, reach, lift, take, carry, and place material objects.
• Must be able to lift up to 75 pounds repeatedly using safe moves and techniques.
• Must be able to push and pull material objects.
• Must be able to read, count accurately, add, subtract, multiply, divide, and write legibly.
• Must be able to use a desktop computer, a mobile scanner, a utility knife, and a tape gun.
• Must be able and willing to work scheduled hours including occasional overtime hours such as starting early, staying late, and working a Saturday morning.

Key competencies:

· Customers First Focus: Provide the best customer experience in everything they do by processing customer orders accurately and productively.

· Safety: Use proper lifting techniques as directed. Comply with OSHA standards.

· Team Player: Work mindfully together with other Associates. Seek and share solutions.

· Outcome Oriented: Manifest the passion and perseverance to make a difference. Engage and be committed to each other, our customers, and the company.

· Adaptable and Flexible: Respond constructively and positively to emerging priorities and changing assignments. Unlock potential by learning and improving continuously.

· Integrity: Demonstrate good judgment and take personal responsibility. Own outcomes.

· Communication: Send and receive data and information clearly and constructively using verbal and interpersonal skills. Listen actively to stakeholders to achieve desired outcomes.

Physical Demands –

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit. The employee will use fingers to press buttons and operate controls. The employee will use arms and hands to reach, lift, move, and place objects such as tools, supplies, inventory items, boxes, totes, and pallets. The employee must occasionally lift, move, and place up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

West Music is an equal opportunity, equal access employer committed to a diverse workforce. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What we offer:

• Full benefits package available the first of the month following the date of hire including:
  • Medical, dental, vision insurance
  • 401k with match
  • Student Debt Repayment
  • PTO/Paid holidays

West Music is an equal opportunity, equal access employer committed to a diverse workforce. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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