We are seeking two experienced and highly skilled Technical Writers to support critical IT operations, finance, and procurement functions for a key client. The successful candidates will play a vital role in researching, evaluating, analyzing, and developing comprehensive business, functional, and technical documentation. This position requires a strong ability to synthesize complex information from diverse sources and translate it into clear, accurate, and accessible content for a wide range of technical and non-technical audiences.
Key Responsibilities:
· Communicate and collaborate effectively with various stakeholders, including technical teams, business leaders, and subject matter experts, to gather information and define business needs.
· Document detailed functional and technical requirements for medium to enterprise-level systems, ensuring alignment with project goals and strategic objectives.
· Review, interpret, and edit a variety of documents, such as business requirements documents, technical specifications, project scopes, deliverables, spreadsheets, reports, plans, and schedules, to validate information and transfer it into appropriate formats.
· Evaluate and reconcile conflicting information, decompose high-level concepts into detail, abstract from low-level data to gain general understanding, and distinguish underlying needs from stated user requests.
· Serve as a key liaison, translating technical and business needs between different teams and stakeholders across various organizational levels.
· Develop requirements specifications following standard templates and using natural language.
· Adhere to best practices for document organization, version control, and accessibility to facilitate efficient knowledge sharing.
· Support the development and maintenance of centralized knowledge bases and internal portals.
· Ensure all documentation aligns with organizational policies, standards, and compliance requirements.
· Work effectively within cross-functional teams, demonstrating the ability to navigate ambiguity and meet project deadlines.
· Develop documentation related to IT procurement processes, technology operations, reports, capital planning support, and technical specifications for various IT initiatives.
· Translate complex technical information about IT products and systems for consumption by diverse audiences.
Qualified candidates will have:
· At least six years of combined experience in technical writing and/or business analysis.
· Extensive experience working extensively with Microsoft Office products, including MS Project, MS Access, Visio, PowerPoint, Excel, and Word.
· Demonstrated experience within the information technology, software, or related industries.
· Prior experience working in large, complex organizations, particularly within public sector, government, or education technology environments.
· Excellent oral and written communication skills with the ability to convey technical information credibly and confidently to both technical and non-technical stakeholders.
· Demonstrated ability to synthesize highly complex information and present it in a clear, concise, and understandable format.
· Must be highly detail-oriented and process-driven.
· Bachelor’s degree in Computer Science, Technical Writing, Communications, or a related field from an accredited college
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