Job Description

Helmet House is the leading U.S. distributor of helmets and apparel in the Motorcycle and Powersports industry. We are in search of an energetic and dedicated Customer Service Representative for our Sales Support Team. This full-time position is based in our Calabasas Hills, CA office. Our Company was founded in 1969 and has its headquarters and a distribution center in Calabasas Hills, CA along with an eastern distribution point in Southaven, MS. Our digital marketing team is located in Lake Oswego, OR. For decades Helmet House has supplied Powersports Dealers across the U.S. with two of the world’s top helmet brands. Helmet House is the exclusive US supplier for SHOEI Helmets, Sidi boots and Fasthouse, while also distributing Alpines-tars, 100%, Molecule, Pinlock, Cardo, Quad Lock and Sena to motorcycle dealerships in the United States. The Tourmaster, Cortech, and NORU motorcycle apparel brands are manufactured and marketed directly by Helmet House. The premium brands we carry represent our commitment to the motorcycle industry and our dealer partners. Helmet House is headquartered in beautiful Calabasas Hills, CA, within minutes of Southern California’s world-famous motorcycling/biking & hiking roads. JOB DUTIES AND RESPONSIBILITIES
The ideal candidate is a passionate motorcycle enthusiast who is a quick learner, self-starter, troubleshooter, and problem solver with a positive attitude. Must have attention to detail, be able to think proactively to anticipate the customer’s needs, have exceptional organization skills and the ability to multi-task in a fast-paced environment. Must have prior sales support experience. Duties include, but are not limited to: ·         Order entry ·         E-mail correspondence ·         Sales and clerical support ·         Familiar with MS 365 environment ·         Intermediate Excel Skills ·         Order Tracking ·         Heavy Call Volume BENEFITS PACKAGE (For full-time employees) Medical/Dental/Vision, Supplemental Insurance Plans, Café 125 FSA, 401(k) Savings Plan with very generous match, Vacation/Sick Time off, employee discounts, EOE

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Full time,

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