Job Description
Job Title: IT Coordinator
Reports to: VP Operations
Location: 21 Commerce Street, Wilmington, DE 19801
Hours: Minimum 40 hours per week
Who Are We: At Wonder Meats, we are committed to becoming the leading provider of high-quality meat products, focusing on excellence, innovation, and customer satisfaction. Upholding a legacy of quality, consistency, and dedication for over 50 years, we aim to continue delivering exceptional products while embracing new ideas to shape the future of the food industry. Join our team and help us feed the world!
Position Summary The IT Coordinator will work with the VP Operations, internal and external IT teams on all IT related support and projects. The IT coordinator is the primary point of contact for all IT related needs in the facility and is responsible for managing all hardware and software needs.
Key Duties and Responsibilities: - Implement and monitor IT devices used by all employees, as well as locally hosted server setup
- Ensure security and privacy of networks and computer systems
- Work with outside consultants to implement updates and customizations to internal systems including Microsoft Dynamics NAV and Parity Factory
- Identify computer or network equipment shortages, research solutions, and place orders
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without interrupting others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) both locally and at our remote facilities
- Set up workstations with computers and necessary peripheral devices (printers, scanners etc.)
- Manage the local domain – active directory (join computers, register users, etc.)
- Check computer hardware (HDD, mice, keyboards, printers, etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Perform other related duties as assigned
Required Skills/Abilities: - Excellent diagnostic and problem-solving skills
- Ability to troubleshoot hardware and software issues
- Experience with Azure and active directory.
- Experience with IT ticketing systems such as Tikit, Jira, or ServiceNow.
- Understanding of computer hardware, software and networking basics.
- Clear verbal and written communication
- Bi-lingual English/Spanish, Preferred
- Familiarity with Remote desktop tools
- Experience configuring and managing VPN networks
- ERP management experience, Microsoft Dynamics NAV preferred
- Understanding of diverse computer systems and networks
Education and Experience: - Degree in Information Systems, Technology, or relevant field preferred.
- Certifications will be an advantage (A+, Security+, Network+ , etc.)
- Minimum of 0-2 years of IT experience
The Benefits of Joining Our Team: Comprehensive Benefits : Comprehensive insurance benefits, including medical, dental, vision, and life coverage, ensuring financial security and well-being for employees and their families
Time-off: Competitive time off including paid vacation, and site closures for selected holidays
Corporate Discounts: Get discounts on travel, subscriptions and more!
Job Tags
Holiday work, Full time, Local area, Remote job,