Job Description

100% on site role in Greenwood, SC

Join item, the global leader in modular systems for industrial applications. Our award-winning building kit system enhances efficiency, ergonomics, and safety across industries. We empower engineers to push boundaries and bring creative ideas to life with innovative aluminum profile solutions. At item, we inspire limitless possibilities—add your dimension with us!

Your Tasks:

• Installation, regional management, monitoring, and support for Navision ERP system, Dynamics Sales US, and Infor ERP.
• Extend, integrate, innovate, and manage company processes in our Business Solutions.
• Data analysis, integration, and price list management in our Business Solutions.
• Assist the Head of IT & BI in designing and implementing data models, data sets and reports for company needs.
• Assist the Head of IT & BI in supporting and troubleshooting IT incidents and projects for all departments.
• Report to the Head of IT & BI detected initiatives, improvements, savings, and innovation opportunities

Requirements

• Bachelor's degree in computer science or other relevant field with equivalent combination of experience
• 5 years of professional experience working with CRM systems, Dynamics 365 Sales required.
• 3 year of professional experience managing IT partners and vendors. Extremely focused on excellent customer service.
• Technical support skills L1. L2, L3 are required
• Structured, attentive to detail, self-driven, quality-oriented, teamwork champion.
• Excellent project management skills.
• Outstanding communication skills with end users, management, and executives.
• Proven skills in processing, integration, and analysis of data.

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