As a Customer Success Specialist , you will be the primary point of contact for our Mandarin-speaking customers, providing exceptional support and guidance to ensure they have an outstanding experience with our services. You’ll handle customer inquiries, resolve issues, and support customers in a friendly and efficient manner.
Language Proficiency : Fluent in Mandarin and proficient in English (both spoken and written).
Experience : 0-5 years in a customer service or related role; fresh graduates are encouraged to apply.
Preferred Background : Experience in customer service, customer success, or support is an advantage.
Flexibility : Able to work on a 24/7 rotational shift schedule.
Education : Open to all Malaysian citizens with relevant academic qualifications.
Start Dates: Choose from November 4th, November 18th, or December 2nd.
If interested, please send your resume to Sharme@two95hrhub.com or WhatsApp us at 017-473-6061
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